Enjoy free shipping on orders over $120. Afterpay is available at check out. Enjoy free shipping on orders over $120. Afterpay is available at check out.

Policies Shipping + Returns

Pricing

+ Prices are subject to change without notice. With the increase of prices with ingredients and COVID-19, some products can be subject to change. All prices are included with GST.

Ingredients

+ Ingredients that are shown may change.

Damaged Goods/Returns/Refunds

+ We take care when packing your order. If your purchase should become damaged through transit, we will refund or send to you free of delivery the replacement through Australia Regular Post. We will request a photo of broken goods with the packaging within 48 hours of you receiving.

+ When choosing a scented product, please choose carefully as we do not offer refunds if you change your mind, it does agree with you, or accidentally order the wrong scent.

+ All claims must be made within 48 hours from the time of you receiving your products.

+ Refunds will be issued under the Trading Acts Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation.

Shipping - Australian Orders

+ Once your complete payment has been received via Visa, Mastercard, American Express or Bank Deposit, we will complete in fulfilling and packing your order. Due to each product being handmade, Sanso Cellular keeps a fresh rotation of small quantities on the shelf. Please allow up to 48 hours for creating and packaging to ensure you the freshness of your product on order if not on shelf, and or of a special request. Dispatch is generally within 24 hours.

+ All parcels are shipped via Australia Express Post, preferred for you to receive your order sooner. Please attach your mobile phone number and email address for your own tracking purposes, to receive Australia Post confirmation and updates of your delivery. Sanso Cellular will not accept responsibility for any parcel that could be missed placed through transit, unless you request extra cost in Insurance.

+ The rate charged for the shipping of your order is based on the weight and/or size of your products, and your location. Before the final checkout step, you will be shown what the cost of shipping will be, and you will have the option not to proceed with finalising your order. Prices may vary if order is readjusted., and or price increase with Australia Post or Freight Courier.

Liability Limitation

+ The customer agrees to limit any claim it makes to the cost of replacement of products or acquiring equivalent products, that Sanso Cellular shall not be liable for any loss or expense arising after 7 days from delivery (or at all once products have been unpacked, and or otherwise used) Sanso Cellular shall not be liable for any contingent, consequential, direct, indirect special or punitive damages with a due to negligence or otherwise and the customer acknowledges this limit of liability and agrees to limit any claim accordingly and that no other term condition agreement warranty representation and or understanding whether express or implied in any way extending to, otherwise relating to or finding upon Sanso Cellular other than these terms is made or given by or on behalf of Sanso Cellular other than these terms.

Disclaimer For educational purposes only.

This information has not been evaluated and nor is it to attend to diagnose, treat, cure, or prevent any dis-ease. Can aid assistance for your own holistic healing, alternatively for metaphysical healing. We all heal differently. If you are pregnant, epileptic, have liver damage, have cancer of any description, or have any other medical problem, please use essential oils only under the proper guidance of a qualified aromatherapy practitioner. Please seek medical advice to ensure of your medical weakness. If skin irritation should occur, stop use and wash your skin immediately.

Aromatherapy General Safety Information

Do not take any oils internally and do not apply undiluted essential oils, absolutes, CO2s or other concentrated essences onto the skin without advanced essential oil knowledge or consultation from a qualified aromatherapist practitioner. If you are pregnant, epileptic, have liver damage, have cancer of any description, or have any other medical problem, please use essential oils only under the proper guidance of a qualified aromatherapy practitioner. Please seek medical advice to ensure of your medical weakness if still unsure. Use extreme caution when using oils with children. Aromatherapy oils aids in may assist with healing, not cure. If skin irritation should occur, stop use and wash skin immediately.

Privacy Policy

+ We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorised with special access rights to our systems, and are required to keep the information confidential.

+ We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

+ By using Sanso Cellular website, you consent to our privacy policy.